Book a call Call

Cut the manual work in your operation. Pay 20% of what you save or earn in the first year.

Your team retypes orders and invoices. Code and AI take over that work, and your team only reviews it. The first part goes live in week 2, the whole process in about 5 weeks.

Check your gain in 5 questions

Free, about 1 minute. You see your result before we ask for your email. Or book a 20-minute call.

From 48 hours of typing a day to 12 hours of review

An order desk with 9 people. Orders are invoiced the same day.

1 min 18 s, with sound and captions. All numbers on this page are a worked example, not client data.

Read the transcript
  1. Here is one repeated process in your operation, run by agents. Your people review, and you keep control.
  2. Say customer orders take two days to become an invoice, because people retype them.
  3. An agent on hagents has its own mailbox. When orders arrive by email, it starts on its own.
  4. Code checks the known rules: prices, stock, credit limits. AI reads the rest, like a PDF order, and scores how sure it is.
  5. When the agent is not sure, it asks. Bruno, on the order desk, answers with one tap. Each week, we turn repeated answers into proposed rules, and the process owner approves them.
  6. Bruno checks every order against its email. He confirms, edits or rejects. It takes about forty minutes, not five hours. The rest of his day goes to customers.
  7. No invoice goes out without approval. The agent has a hard budget. And each approval is in the audit log.
  8. In this example, orders are invoiced the same day. And the same method works team by team: onboarding, support, procurement, finance.
  9. Built on hagents. Rebuilt with your team by Heinrichs.ai. You pay twenty percent of what you save or earn, in the first year only. Take the five-question check.
01

What is the manual work worth?

Answer 5 questions about your own process. Below, the same math for the order desk in the video.

Your process, in numbers

About 1 minute. Change any answer at any time.

1/5

    Worked example

    Order intake to invoice

    48 hto12 h of team time a day, for 9 people, flagged orders included

    • 360 customer orders a day arrive by email. 9 people (2 of them temporary staff) enter, check and invoice them, about 8 minutes each: 48 of the team's 72 hours a day. Calls and order changes fill the rest, so peaks bring overtime and orders wait up to 2 days.
    • After: about 1 minute of review per order, 6 hours a day. About 1 order in 5 is flagged (stock, credit, price) and takes 5 minutes on average: 6 more hours.

    US$ 21,000 a monthAbout 750 freed hours a month at US$ 30 an hour (salary, taxes and benefits), less hosting and AI.

    Cash you stop paying
    US$ 11,400
    Overtime no longer paid110 h. Seen in: payroll
    US$ 3,300
    2 temporary contracts not renewed320 h. Seen in: the agency's invoices
    US$ 9,600
    Hosting and AI, per useAbout 20 cents an order
    − US$ 1,500
    Cost you avoid
    US$ 9,600
    2 planned hires not made320 h. Seen in: your approved headcount plan
    US$ 9,600

    A planned hire counts only if your approved headcount plan includes it and we agree it in writing. If you make the hire anyway, its line stops counting.

    A smaller process? Two other ways

    One-week project

    Diagnostic and solution in one week, for one fixed fee. The fee follows the gain.

    1. Before the weekWe agree the scope and the fixed fee.
    2. During the weekWe find the steps to change, and build the new process with your team.
    3. At deliveryThe new process runs on your real items. You keep the process and the week's report.

    Work beyond the agreed scope needs your written approval. If the week finds a larger gain, it can become a project paid from the gain.

    Paid per hour

    Open scope, in sprints of 1 or 2 weeks. You set the order.

    1. Before you startTell us what the process must do. We send the rate and an hour estimate.
    2. Each sprint1 or 2 weeks on the tasks you put first.
    3. After each sprintYou see the work and set the next order.
    02

    The deal

    20% of what you save or earn in the first year. After that, you keep all of it.

    You pay the 20% after we measure the gain, never more than the maximum in the proposal.

    Before that, you pay only the diagnostic week: if we measure no gain, the build costs you nothing. If the gain is less than 5 times the diagnostic week, the diagnostic becomes credit for other work.

    We measure the gain in your own data against your last 3 months, with a method we both sign before we build. The first year counts from go-live.

    On the example order desk

    Gain in the first year
    US$ 252,000
    You pay 20%
    US$ 50,400
    You keep in year one
    US$ 201,600
    How we count the gain
    Counts as gain
    A lower cost per order, after hosting and AI. Freed hours that end a cash cost: overtime (payroll), temporary or outsourced work (invoices), or a hire in your approved headcount plan, agreed in writing in the diagnostic week. New sales from freed time, if you choose to count them.
    Does not count
    Freed hours that save no cash, the faster cash from invoicing the same day, changes you had already planned (such as a person you were already replacing) and any role you decide to end or move. You pay nothing on them.
    If we disagree on a number
    An independent accountant, named in the contract, settles it with the signed method.

    Terms for our first clients

    • The diagnostic week also maps a second process.
    • In return, we publish the measured result (it can be anonymous), and you talk with one future client about the project.

    These terms apply to our first 3 clients. We start at most 4 new projects a month.

    What the diagnostic week gives you

    A process map: your areas, the AI potential of each and the order by impact and ease Example map
    1. 1Order deskHigh
    2. 2BillingHigh
    3. 3PurchasingMedium
    4. Key accountsOut of scope
    • Your numbers today, and how we will measure them
    • A proposal with the maximum you pay and the weeks of work

    Check your gain in 5 questions → Or book a 20-minute call.

    03

    What happens to your people

    doing → reviewing

    Their repetitive work moves to code and AI. They review what the agent proposes, handle the unusual cases, and own the rules.

    • Their dayNo more retyping. In the example, each of the 7 permanent people spends under 2 hours a day reviewing orders and handling flagged ones. Their freed time takes the growth the 2 planned hires were for. You decide the rest, such as calling inactive customers.
    • Your decisionIn the example, no permanent employee leaves: the 2 temporary contracts are not renewed, overtime ends and 2 planned hires are not made. The 20% follows the measured gain, and we never require anyone to leave. Who stays or goes is your decision, with your HR and labor lawyer.
    04

    How it works: code, AI and your team

    Each process becomes an agent: a program that does the work and asks your team when it is unsure. Code checks the known rules. AI reads emails and documents and says how sure it is.

    One-week cycles until the whole process is live.

    1. DiagnosticWeek 1Activities, systems, data flow and today's numbers, with your area owner.
    2. BuildDays 1 and 2We build or adjust the agent.
    3. TestDays 3 and 4Your area owner uses it on real cases.
    4. ImproveDay 5We fix what failed.
    5. DeliveryEnd of week 2, then every weekOne part of the process, with its expected gain agreed before the cycle starts.

    Two tracks: while one process is in its cycles, we run the diagnostic of the next.

    Review queue

    • Order 1042, 12 linesCode rulePassed
    • PDF order, 4 linesAI, high confidencePassed, sampled
    • Order at last year's priceNeeds judgmentArea owner
    • Email order, 3 linesAI, medium confidenceYour review
    Document
    Customer email, 3 lines
    Proposal
    Invoice for order 1047: US$ 1,240.00
    Evidence
    Price and stock match. Item code "CX-12" is not in your list: we suggest 4471 (box of 12).
    Confidence
    68%
    The order desk from the example. Every process gets a queue like this.

    One owner per area

    In each area, one person on your team is the area owner. They approve each rule, decide the cases that need judgment and give us 2 to 4 hours a week during the build.

    At first, the people who do the work today check every item in the review queue before it goes into your systems. Once the agreed accuracy is met and the area owner approves, they check only flagged items and a 5 to 10% sample.

    Each correction, with its reason, becomes a rule with the area owner's name on it. So your team reviews less each week.

    If something goes wrong

    • If the agent stopsYour team returns to the current process at once, in the same ERP and email. The queue shows which orders already went in, and code stops any order from going in twice.
    • If it gets an order wrongIf an order breaks a rule we both approved, we fix it at no charge. We guarantee the agent works as specified. Your company approves the tax rules, so tax liability stays with you, as today.
    • If you need helpYou reach us on WhatsApp or by email, and we reply within one business day.
    • After the projectThe process is yours, with no license fee. You pay only for its use: the hosting and AI line in the example. An optional monthly fee adds monitoring, tax-rule updates and a quarterly review. Without it, larger changes are billed per hour or as a new project.
    For your operations lead: channels and unusual orders

    Where your team works

    • Your team reviews in a web page that also works on a phone, with one login per person.
    • The agent reads orders from email, PDF and spreadsheet files, and WhatsApp. Phone orders stay with your team or move to WhatsApp. A sales reps' app connects through its API, if it has one.
    • We write to your ERP through its API or a file import, so you do not change ERP. If API access is late, we start with the file import.

    When an order is unusual

    Out of stock, or a partial delivery
    It stops and asks your order desk.
    Customer over the credit limit
    Code holds the order. The person who approves credit today decides.
    The customer's item code or unit differs from yours
    It proposes the match (box or unit, their code to yours). A person confirms it once, and it becomes a rule.
    The customer changes or cancels the order
    Before invoicing, the order goes back to your desk. After the invoice, a person decides.
    The AI cannot read an email
    It goes to a person. No order is dropped.

    Examples from an order desk. In the diagnostic week, we write these rules with your team.

    05

    You keep control

    Your team uses the agent in hagents, the platform we build it on.

    The order desk from the example.
    • Share with the teamAccess by role, for one team or the whole company.
    • Budget and policiesHard spend limits, and rules that block an action or ask first.
    • Connect your systemsYour ERP, email, WhatsApp and more than 100 other apps.
    • Audit everythingEvery sign-in, change, run and approval, with CSV export.
    • ApproveYou choose what always needs a yes, such as a large invoice.
    • ReviewThe agent's questions reach your area owner in one inbox.

    Your data and your code

    • Your data is yours. We sign a confidentiality agreement and a privacy contract (LGPD, GDPR) first. Neither we nor our AI providers train AI on your data. We record calls only with consent. Your admin can remove our access at any time.
    • You can stop after any delivery and keep the process map. You can download your rules and data at any time. If we close the company, your code and data go to you.
    06

    Questions

    Not answered here? Book a 20-minute call.

    Which processes can you automate?

    Repeated work in any team: order intake, invoicing, month-end close, ticket sorting, purchase requests and onboarding. A small process fits a one-week project or hourly work.

    How much does it cost?

    20% of the gain we measure in the first year after go-live, never more than the maximum in the proposal. Before that, you pay only the diagnostic week.

    What if the gain is smaller than expected?

    The 20% follows the gain we measure, so a smaller gain costs you less. We also work up to 4 more weeks at no charge to close the gap, if your team did its part.

    Start with one process.

    Next steps

    1. A conversation about your operation.
    2. We confirm the areas and each area owner.
    3. We sign.
    4. The diagnostic week of the first process.

    In the example, each month the work stays manual costs about US$ 21,000. Your own number takes 1 minute.

    Check your gain in 5 questions Book a 20-minute call

    Contact

    hello@heinrichs.aiWhatsApphagents.app, our platformAgenteJá: AI for small businesses (in Portuguese)